Why is my wired Ring doorbell not working? Well, this is one of the most commonly-faced questions by our technical teams. If you observe your Ring doorbell not working after charging battery, might be there some active issues on your doorbell. In case the Ring doorbell stopped working no light, it means the doorbell is struggling with some serious issue.
There can be several issues why your Ring doorbell stops working. As a user, it is your duty to identify the issues so that they don’t appear in the future. Moreover, once you get to know about the causes of these issues, you become more capable of resolving them on your own.
We will start this guide by discussing the common reasons for this trouble. After that, we will move on to the troubleshooting section. So without any further ado, let’s begin with the Ring doorbell troubleshooting guide.
Common Reasons for Ring Doorbell not working
If your Ring doorbell stopped working no lights, there might be several issues triggering this error. Have a look at all the common causes of this problem:
- Insufficient Power Supply
- Poor Wi-Fi Connection
- Outdated Firmware
- Incorrect Settings
Steps to Fix a Ring Doorbell not working problem
This part of the Ring doorbell troubleshooting guide will help you learn about how to get out of this trouble. These troubleshooting instructions will also eliminate the Ring doorbell not working after charging battery issue as well. Follow the guide below to fix the problem:
- Check Power Supply
Firstly, you are required to examine the power supply. You got to check whether adequate power is being supplied to your doorbell at all times or not. In case there is some problem with the doorbell’s power supply, the device won’t work. Most likely, you will see your Ring doorbell stopped working not lights issue.
- Optimize Wi-Fi Connection
Secondly, it is important that you optimize the WiFi connection. Ring doorbell is a smart home device and these devices require a stable yet optimized internet connection. In that sense, you must login to your router and try to optimize the network bandwidth, functionality, and other features. Make sure the router is placed at least four feet above the ground level. Moreover, ensure no electrical equipment or WiFi devices are surrounding the wireless router.
3. Update Firmware
Firmware is a file that is embedded into a device or gadget. The firmware is responsible to handle the day-to-day functionalities of your Ring doorbell. So it becomes quintessential to keep your doorbell’s firmware up-to-date or else you may observe your Ring doorbell not working properly.
To update your doorbell’s firmware, open the Ring app. Go to Settings and select your device. Navigate to the Firmware Update page and follow the in-app prompts to upgrade the firmware to the most recent version.
- Adjust Settings
If you are still wondering why is my wired Ring doorbell not working after following the aforementioned tips, do not worry. We suggest that you adjust your doorbell and router settings in a way that both devices work hand-in-hand without any hassle.
You can try keeping your router’s firmware up-to-date when and as the new firmware is released. Moreover, keep your Ring doorbell device well within the range of your wireless router.
- Reset and Reinstall
Do you still come across the Ring doorbell not working trouble? Well, you may want to reset your doorbell settings to the defaults. Press and hold the reset button of your doorbell for at least 10 seconds. After that, add the doorbell to the Ring app once again and follow the setup instructions carefully.
Resetting and reconfiguring the Ring doorbell fixes most issues with your device. Apart from this, the doorbell may work in a more optimized manner than before.
Conclusion
The Ring doorbell stopped working no lights is the most common problem. The Ring doorbell not working trouble raps in most users all of a sudden. One second the device might be running perfectly, and another second, it may be struggling with multiple issues. So these issues are very common and are easily fixable.
We hope you liked this Ring camera troubleshooting guide and that it helped you fix the problem with the device. For more help or answers to your doubts, feel free to reach out to our support team.
FAQs
Why is my Ring doorbell not connecting to Wi-Fi?
The Ring doorbell may be unable to connect to the WiFi network due to connectivity or range issues. If the doorbell is installed a little far away from the router, it may stop working due to weak signal strength. We recommend that you bring your router a little closer to the doorbell.
How do I reset my Ring doorbell?
Resetting the Ring doorbell is very easy using the reset button. A reset button is located on the Ring doorbell device and you are just required to press it. Make sure you hold it down for a few seconds before releasing it. Finally, the Ring doorbell will be reset to the factory default settings.
Why is my Ring doorbell not detecting motion?
Login to the Ring app and make sure the motion detection feature is enabled. Moreover, the sensitivity of the sensor must be increased in order to ensure your doorbell captures even the littlest of motions.
