Troubleshooting Ring doorbell is what you should know and learn. No matter which doorbell you have, sooner or later, you will come across some issues that you will have to fix as soon as possible. So we got our hands on the Ring doorbell and did some Ring doorbell troubleshooting to help you when things get crooked.
It is important for you to learn the troubleshooting steps in order to resolve the issue on your own. You won’t have to wait for professional help or a technician in order to fix the issues. Please follow this post in order to learn how to resolve different types of issues in just a few easy steps. Let’s start with the troubleshooting guide.
Ring doorbell troubleshooting multiple issues
In this section, you will find some issues with their dedicated troubleshooting Ring doorbell steps. Kindly follow the steps very carefully, and in proper order.
- Ring doorbell offline
- First, cross-check that your Ring doorbell is actually offline.
- Open the Ring app and tap Settings.
- Tap Device Health and it will say Offline under Status.
- Disconnect the doorbell from the power outlet.
- Reboot your WiFi router as well.
- If the issue persists, remove the Ring doorbell from the app and then add it again.
- You can also go perform the Ring doorbell setup once again.
- Ring doorbell bad video quality
- It can happen due to weak WiFi signals. Follow the Ring doorbell troubleshooting steps as follows.
- Open the Ring app and go to the Device Health page.
- After that, cross-check whether the network strength is good or bad.
- Clean the lens of your Ring doorbell’s camera to remove any fingerprints or dirt.
- Protect your Ring doorbell’s camera from getting too much direct sunlight.
- Can’t connect Ring chime to the internet
- Make sure you connect the Ring chime to the 2.4 GHz network.
- Do not connect to the 5 GHz network.
- Some of the Ring Chime models can’t connect to 5 GHz networks.
- Chime keeps disconnecting from the internet
- For troubleshooting Ring doorbell or chime disconnecting issue, please follow the steps below:
- Make sure the chime device is well within the reach of the WiFi network.
- Do not place the device too far away from the WiFi router.
Finally, the Ring doorbell troubleshooting will end here. These were some of the very common queries or issues that we addressed in this post.
Final thoughts
Troubleshooting Ring doorbell issues is very easy and hassle-free. In this post, we discussed some of the most common issues that you might come across in the future. Of these, the most common issue is the Ring doorbell offline issue. The Ring doorbell offline issue can occur whenever there is some change on your network or the device is placed far away from the router.
Overall, it is pretty easy to fix all types of issues on your doorbell, unless it is related not related to the physical or manufacturing issue. We hope that this post helped you resolve all types of issues without any professional support. If you come across more such issues or have any queries, please reach out to our support team for more help.
